SO Travel… with Sandra Ivelja

I booked my family trip of a lifetime using Sandra from SO Travel and this was by far the best decision I made. The 4 months leading up to our trip the USA and Iran were engaged in a war which threatened to jeopardise our trip entirely. Sandra went above and beyond by weekly calls with me, she had plan “b and c” worked out and she was keeping up to date with advisory groups. Sandra took a situation that was out of her control and she made sure her clients worries were managed. I can highly recommend Sandra and I will be using her again.

— Kristina

What you really need at this time is a travel agent who is on your side, who works for you 100%, with the ability to solve problems and think laterally. Sandra Ivelja and SO Travel is such an agent, someone who was truly on my side when everything around me appeared to be collapsing and all I wanted to do was to get home. Sandra managed to reduce my stress levels considerably and had me on the last Emirates flight out of Rome before the airports closed. A massive relief, thank you Sandra. It's not something I will ever forget. Thanks again.

— Silva

We had an emergency situation due to Covid-19. We had sailed from India to Malaysia on our yacht to find Malaysia had just closed its borders... along with the rest of the world! We had two travel agents working on finding flights to Auckland for us but could not find anything and eventually gave up. A friend recommended Sandra of SO Travel... Sandra is amazing! Within hours she had booked affordable flights from Malaysia to Auckland on good carriers with the minimum of stopovers - which was incredible at that time - including transits with hotel bookings and all quarantine exemption and transit documentation completed - we were departing in 6 days!

— Hilary and Graeme

I have used Sandra's services on numerous occasions for travel to Asia and Europe and she has always been so helpful. Most recently we used her services to come home from Spain. As things started to get worse there due to COVID-19 we were so glad to have Sandra looking after us and making all the necessary changes to get us back to NZ as soon as possible. I cannot thank Sandra enough for doing everything she could to help us at all sorts of crazy times, being in a different time zone. I would highly recommend Sandra to anyone who is looking for a travel agent, as well as anyone who thinks they don't need a travel agent.

— Christiana

Cheers Sandra, you're a legend. Very professional, she found us a beautiful place to stay as a family and listened to what we needed. Very professional would recommend her to everyone.

— Mike

Sandra is simply awesome - super responsive and on to it!

— Beryl

One of the best travel agents I have used in the last 5 years. Always available to answer questions and assist in any way possible. Everything went smooth as possible and price of package was fantastic. Thank you Sandra!

— Radu

I highly recommend SO Travel - their knowledge and experience is invaluable when travelling - especially in this post-covid world. Sandra is a warm and friendly voice at the end of the phone and she will go above and beyond to help.

— Kate

I can't criticise a single aspect of Sandra's work. She is personable, dedicated, efficient, and generous. We needed last minute flights from NZ to France to visit an unwell family member. Sandra arranged this for us immediately, while simultaneously managing to find very reasonably priced tickets. Timing couldn't have been worse, as we were due to depart when cyclone Gabrielle struck NZ. Flights were disrupted, and Sandra was extremely quick off the mark, ensuring that she rearranged our travel to the closest possible time while minimising risk of further cancellations, and minimising the costs of rebooking. Not only that, but she offered us accommodation under her own roof due to the uncertainty of the cyclone and subsequent delay of our departure (we live out of town). She also checked that we had arrived safely at our destination once we could eventually fly. I wouldn't hesitate booking travel through Sandra again in the future.

— Rachel

I can highly recommend Sandra at SO Travel. She is a true professional and goes that extra mile to ensure your travel and holiday go smoothly. She takes the stress out of your travel, makes sure you have the correct visa and works works tirelessly on your behalf if flights are cancelled or travel disrupted. Sandra is extremely knowledgeble and totally dedicated, she ensures your holiday exceeds your expectations.

— Alison

My partner and I went through SO Travel for our first big overseas trip to Europe, Sandra is just brilliant! So warm and helpful, it's like talking to family. She made it all feel easy and had a lot of helpful suggestions and advice. Our holiday was amazing, couldn't fault it! Would highly recommend Sandra for any travel needs!

— Alyssa

Sandra at SO Travel helped my husband and I to plan our 25th wedding anniversary trip to Canada, Alaska and then Vegas! She took care of all the reservations (including Airline, Cruise and Hotel) and also provided us with an App to keep track of all our reservations and documentation. It was a dream holiday, everything went absolutely smoothly. She also checked in on us regularly to ensure that everything went to plan. Sandra really cares deeply about ensuring that her clients have a perfect holiday. We highly recommend her services and will continue to use her for our future travel needs.

— Caterina

Sandra is and absolute professional. We approached Sandra very last minute with an idea and a need for a break. Boy, what a quick turnaround with fantastic ideas and support to meet our holiday needs. Loved the journey, the speed and execution of which Sandra works and most of all, how seamless the entire process was. Thanks Sandra, you are a 5 Star Agent!

— Amanda